HVAC Reviews

HVAC Reviews

Paul’s Heating & Air, Inc. serves Walton, Gwinnett, & surrounding counties. We aim to gain 5-star HVAC reviews and ratings with every heating and air repair, maintenance, service, installation, and replacement appointment. We look forward to serving you!

Quality & Care with Paul’s Heating & Air

Paul's Heating & Air Inc
Excellent
4.9
Based on 103 reviews
review us on
I would definitely recommend Paul’s Heating & Air. Scott was very knowledgeable. I will be using their service in the near future for preventative maintenance needs.
Response from the owner: Thank you for the kind words. We will pass this on to Scott. We look forward to seeing you for your preventative maintenance.
Scott was amazing! He explained what was going on with my unit so clearly and even gave a little science lesson. Maintenance was completed and the unit reset and we’re back to hearing our main floor! Super professional! Thank you for your service Scott!
Response from the owner: Thank you for your appreciation. We like Scott 😁also and will show him your review.
Response from the owner: Thank you.
Scott was great! He explained what was going on with my unit and options after a thorough inspection.I would highly recommend Paul's Heating & Air Inc
Response from the owner: Thank you Lisa. We will let Scott know you were happy.
Response from the owner: Thank you!!
Scott Fowler was very courteous. He explained to me what was going on with our unit. I’m very satisfied.
Response from the owner: We sincerely appreciate your business and your valuable feedback. Thank you.
Awesome Scott wouldn't recommend anyone else lovelove
Response from the owner: Thanks so much for taking the time to leave us a 5-star rating – your feedback is greatly appreciated!
Very courteous technicianHelpful too
Response from the owner: Thank you Sheela for your kind words. We appreciate the feedback.
Fast response, friendly, courteous and reasonably priced. Safety conscious, checked for leaks before leaving. Very satisfied with service will definitely recommend to others.
Response from the owner: Thank you for taking the time to leave us feedback. We are glad that you are satisfied and appreciate the recommendation to others.
I had Scott come out today to troubleshoot my heating system in my house. Scott was knowledgeable, patient and caring. He explained everything he was doing and I recommend him and Paul's Heating and Air!
Response from the owner: Joe, we are so grateful for your kind words and 5-star rating.
Scott Fowler was very knowledgeable and friendly.I will use them again.They are. Lucky to have Scott on board
Response from the owner: Thank you George for the feedback. We consider ourselves lucky to have Scott as well.
Scott was professional, friendly and very efficient. I was just going to pay for a one time service but after he came by and serviced our unit this morning I signed up for a yearly agreement
Response from the owner: Thank you for the review!! We are glad you are happy with our services and look forward to your next visit!
Scott Fowler was a very big help! Was informative and told me upfront what my issues were.
Response from the owner: We are glad Scott was able to address all of your questions and concerns! Thanks for the review!
Scott has serviced our home since 2013. He's very professional and he knows his job..The company is of good value..Always very good cleanup from job..He's very friendly and answered all my questions..we would recommend to our family and friends.
Response from the owner: We appreciate the opportunity to serve you. Thank you for your continued support through the years.
Scott was awesome very informative and a pleasure to have at my home
Response from the owner: Thank you, Yolanda for giving us the opportunity to serve you. We appreciate the feedback.
Thanks for the prompt service on a Sunday!
Response from the owner: Cindy, it was our pleasure to be of service to you!
Scott did a fantastic job!
Response from the owner: Thanks Michael for the feedback.
Technician came out and was on time. Checked outdoor condenser and cleaned it. Cleaned and checked operation of furnace. I always have a great experience with anyone from Paul's Heating & Air. I would recommend this company to anyone that needs their system serviced or replaced.
Response from the owner: Thank you Mr. Hodge for taking the time to leave us a review. We appreciate having you as a customer.
Paul's HVAC Inc has provided excellent service and product to our home for 20 years. Their entire staff are professional, knowledgeable, qualified, courteous and conscientious. We consider them like family.
Response from the owner: Thank you, Mr. Bieller. It has been our pleasure doing business with you for 15 years.
Great service had a new unit put in six months ago and works great! Scott is a great guy!!
Response from the owner: Thank you Gail. We're glad you're unit is working great.
Great experience will definitely use again
Response from the owner: We're glad you had a great experience and look forward to serving your needs in the future.
Pleased to have Scott here in my house. A good, honest person.
Response from the owner: Thank you Sally.
Installed T connector to our gas line.
Response from the owner: Thank you Emily. Glad you were happy with our service.
I have used Paul's for years, always with excellent results. This most recent experience was no different. In addition to regular maintenance, I had a specific problem with a duct and Anden was able to assess and alk me through potential causes and solutions with clear explanations. Highly recommended!
Response from the owner: Chris, thank you for trust and support in our services. We appreciate the feedback.
Scott was amazing!!! So friendly!! He was so patient answering all our questions. He checked everything and made sure we knew about everything needing done. Because of his excellent service and suggestions we signed up for the annual maintenance program!
Response from the owner: Rena, we are so glad you joined our maintenance program. We look forward to servicing your HVAC systems.
Response from the owner: Thank you. We appreciate the feedback.
Scott was great! He was very thorough and took time to explain everything in detail to my wife.
Response from the owner: Thank you for the feedback Mr. Brown.
We bought a system from Paul’s Heating and Air a couple of years ago and have been using them ever sinceScott and Ander are the two maintenance guys that have come out to our house on numerous occasions and they have been awesomeAlways on time, always courteous and professional and just generally nice guysI would recommend them to anybody
Response from the owner: Thank you Paul for your trust in our team throughout the years. We appreciate your feedback.
Scott was very nice. He took the time to explain the problem and our options. Would highly recommend him.
Response from the owner: Thank you Sharon for your recommendation.
Expert Service!
Response from the owner: Diane, thank you for the feedback!
Tech was friendly, arrived early, polite, and very knowledgeable. I appreciate his honesty and directness. Great company. Very impressive!
Response from the owner: Thank you Mr. Barker for your feedback. We appreciate your business.
Scott was very professional and on time
Response from the owner: Thank you Mr. Lewis, we appreciate the feedback.
Anden was extremely professional and courteous. He exhibited a level of subject matter expertise that made me more than comfortable with him and understand the work ahead. 10/10 would recommend Paul's Heating & Air and would specifically recommend Anden for any level of service from basic maintenance to critical emergencies.
Response from the owner: Mr. Subyak, thank you for sharing your positive experience with us!
Anden was so professional and handled all our issues!
Response from the owner: We're so glad Anden got you taken care of. Thank you for the feedback.
Awesome company! Scott is the best!
Response from the owner: Thanks. We like him too. We'll keep him, for now. 😉
I just thought the guy who came by was a nice and pleasant young man. I really appreciate the way he put something over his shoes, so he wouldn't track mud in my home. This day he came by it was raining. Great company!!
Both our AC units went out about 30 days apart and we called Paul’s Heating & Air and they came out immediately and took care of us. Jennifer was very pleasant and helpful when she took the call to get us on the schedule both times. Scott our tech is very professional and knowledgeable. We appreciated the quick response and getting our units fixed. We will definitely save this business number if we ever need any others repairs.Thank you for taking care of us!The Daniel Family
Response from the owner: We're glad you're satisfied with our service and we look forward to serving you in the future. Thank you for the feedback.
Excellent service, friendly staff and very knowledgeable techs. Don’t go anywhere else.
Response from the owner: Thank you Mr. Summers for the feedback. We appreciate it.
Great, honest, courteous, and prompt service. Will definitely be using them again!
Response from the owner: Thanks for your feedback! I am glad we were able to get you taken care of!
Tech was here on appointed time. The tech checked my system and quickly found the problem. He repaired my unit and now it purrs like a kitten. This company is friendly and efficient and the price was reasonable. I recommend and give 5 stars.
Response from the owner: We're glad you're satisfied and appreciate the 5 stars.
Excellent customer service, highly recommend.
Response from the owner: Thank you! We appreciate your feedback!
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