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Paul's Heating and Air

Monroe, GA Heating & Air Conditioning Experts

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog or website?

  • When ordering, registering, or contacting us through our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

  • We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

  • We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
    • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
    • To ask for ratings and reviews of services or products
    • To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

  • We use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Third-party disclosure

  • We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

  • Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

  • Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
  • Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
  • We have implemented the following: Demographics and Interests Reporting
  • We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

  • Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

  • CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
  • According to CalOPPA, we agree to the following:
    • Users can visit our site anonymously.
    • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
    • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
  • You will be notified of any Privacy Policy changes:
    • On our Privacy Policy Page
    • You can change your personal information: By emailing us or By calling us.

How does our site handle Do Not Track signals?

  • We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

  • It’s also important to note that we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

  • When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
  • We do not specifically market to children under the age of 13 years old.

Fair Information Practices

  • The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
    In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
    We will notify the users via in-site notification.
  • We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

  • The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
    We collect your email address in order to: Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
  • To be in accordance with CANSPAM, we agree to the following:
    • Not use false or misleading subjects or email addresses.
    • Identify the message as an advertisement in some reasonable way.
    • Include the physical address of our business or site headquarters.
    • Monitor third-party email marketing services for compliance, if one is used.
    • Honor opt-out/unsubscribe requests quickly.
    • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can contact us or follow the instructions at the bottom of each email. Then, we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Paul’s Heating and Air Inc.
PO Box 671
Walton, Gwinnett, & surrounding counties 30017
United States

Last Edited on 2018-05-16

MAKE AN APPOINTMENT

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Google Rating
5.0
Paul's Heating & Air Inc
Paul's Heating & Air Inc
5.0
Michael T. Dudek
Michael T. Dudek
14:18 27 Mar 19
My experience with Paul's Heating & Air for the past year has been excellent. They are text book when it comes to customer service. They are professionals through & through. Their technicians are highly knowledgeable & skilled & incredibly thorough. They're fastidious in making sure they do it right the first time and making it right if they're not perfect which is rare for them not to be perfect. They take pride in their work. They want to do a great job and that positive, constructive, productive attitude shows. We recently had to replace an aging AC/Furnace unit (17 years old) and the installation of the new Carrier Performance Series was flawless and efficient. The technicians were focused & diligent making sure to dot every technical "i" and cross every technical "t." Also, even though Carrier can be a bit more expensive than some of the budget brands such as Goodman, Carrier and Paul's Heating & Air stand behind their product and their service. It's all about the installation & maintenance, so, with Paul's Heating & Air you not only get an excellent product in Carrier but you also get consummate professionals who know how to install the equipment properly & maintain it properly so you can get the most out of it for many, many years. If it isn't already obvious, I can't recommend Paul's Heating & Air enough. It's money well-spent — a great value for your hard-earned dollar.
Linda Anton
Linda Anton
12:30 23 Apr 19
I have always been pleased with the service provided by Paul's heating & air. Been doing business with them since 2007. They provide professional service and perform quality work.
Nicole
Nicole
01:34 04 May 19
Dustin was very knowledgeable, respectful, and arrived 15 minutes before the appointment time. His service was excellent. I wouldn't hesitate to use Paul's HVAC for any repair or replacement needs in the future.
Todd Smith
Todd Smith
18:20 04 Apr 19
Paul and his team did a great job installing a brand new HVAC system for my entire house! A reliable company that follows through!
Abby Helton
Abby Helton
19:59 13 Jan 19
I have always had excellent service from everyone at Paul’s Heating & Air! From Amanda and Marilyn in the office, to Paul, Chris, and all the guys in the field. They show up on time, are respectful of my home and do quality work for a fair price. If you need HVAC work done, you need to call Paul’s!
See All Reviews
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Google Rating
5.0
Paul's Heating & Air Inc
Paul's Heating & Air Inc
5.0
Michael T. Dudek
Michael T. Dudek
14:18 27 Mar 19
My experience with Paul's Heating & Air for the past year has been excellent. They are text book when it comes to customer service. They are professionals through & through. Their technicians are highly knowledgeable & skilled & incredibly thorough. They're fastidious in making sure they do it right the first time and making it right if they're not perfect which is rare for them not to be perfect. They take pride in their work. They want to do a great job and that positive, constructive, productive attitude shows. We recently had to replace an aging AC/Furnace unit (17 years old) and the installation of the new Carrier Performance Series was flawless and efficient. The technicians were focused & diligent making sure to dot every technical "i" and cross every technical "t." Also, even though Carrier can be a bit more expensive than some of the budget brands such as Goodman, Carrier and Paul's Heating & Air stand behind their product and their service. It's all about the installation & maintenance, so, with Paul's Heating & Air you not only get an excellent product in Carrier but you also get consummate professionals who know how to install the equipment properly & maintain it properly so you can get the most out of it for many, many years. If it isn't already obvious, I can't recommend Paul's Heating & Air enough. It's money well-spent — a great value for your hard-earned dollar.
Linda Anton
Linda Anton
12:30 23 Apr 19
I have always been pleased with the service provided by Paul's heating & air. Been doing business with them since 2007. They provide professional service and perform quality work.
Nicole
Nicole
01:34 04 May 19
Dustin was very knowledgeable, respectful, and arrived 15 minutes before the appointment time. His service was excellent. I wouldn't hesitate to use Paul's HVAC for any repair or replacement needs in the future.
Todd Smith
Todd Smith
18:20 04 Apr 19
Paul and his team did a great job installing a brand new HVAC system for my entire house! A reliable company that follows through!
Abby Helton
Abby Helton
19:59 13 Jan 19
I have always had excellent service from everyone at Paul’s Heating & Air! From Amanda and Marilyn in the office, to Paul, Chris, and all the guys in the field. They show up on time, are respectful of my home and do quality work for a fair price. If you need HVAC work done, you need to call Paul’s!
See All Reviews
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Copyright © 2023 — Paul's Heating and Air • All rights reserved. • Georgia LIcense #CN211122

549 Camp Lake Rd Suite 8, Monroe, Ga 30655 United States • Phone: (770) 682-9003


Privacy Policy