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Paul's Heating and Air

Monroe, GA Heating & Air Conditioning Experts

About

Our staff at Paul’s Heating & Air, Inc. has a tradition of setting high standards. We are an air conditioning company our customers can trust. With more than 20 years in the industry; our family owned and operated HVAC company delivers quality results for residential customers in Walton, Gwinnett and also the surrounding communities in Georgia.

At Paul’s Heating and Air we confirm our commitment to customer satisfaction in several other ways:

  •  We believe our customers are our first priority.
  •  Our technicians are highly trained and factory authorized who perform the work right the first time.
  • We tailor solutions to fit individual needs rather than adopting a cookie-cutter approach.
  • We do our work according to best-practice standards in the industry.

Meet Our Team

Paul Shankus
Owner/President

Paul’s Heating & Air was founded by Paul in 1990. He has been in the industry since 1985 and is licensed with the State of Georgia. He is also NATE certified. Paul has been married to his wife for 39 years. They have 2 grown sons and 3 grandchildren. He has been living in Georgia for over 35 years.

Marilyn Shankus
Office Administration

Marilyn has been with Paul’s Heating & Air since it was founded in 1990. She was originally from Michigan and has been living in Georgia for over 35 years. She is married with two grown sons and has 3 grandchildren. She enjoys cooking, crafting and traveling.

Chris Shankus
Service Manager/Senior Tech

Chris has been in the HVAC industry for over 17 years. He is NATE certified and holds an unrestricted Conditioned Air with the State of Georgia. He has been married for 12 years and has 3 children. Chris enjoys the outdoors and spends his free time, hunting, fishing, gardening and beekeeping.

Amanda Shankus
Office Administration

Amanda has been with Paul’s Heating & Air since 2005. She was born and raised in Georgia. She is married with 3 children and in her spare time, enjoys crafting, shopping and spending time with her family.

Scott Fowler
Service Tech/Installer

Scott lives in Loganville with his wife Jennifer and daughter, Abigail. He’s been a technician with Paul’s since 2018 and has a background in electrical. In his spare time, he enjoys the outdoors and spending time with his family.

Dustin Coleman
Service Tech/Installer

Dustin is a Service Technician passionate about how the HVAC industry plays such a huge role in society. As a certified technician, he is responsible for responding promptly to calls, making sure the job is done right as well as ensuring 100% customer satisfaction, day or night, rain or shine, this is a technician you will be glad to see. When Dustin isn’t working, you’ll find him fishing on the lake, at SunTrust park cheering on the Braves and spending time with his wife and son.

As a full-service contractor, we are experts at eliminating those hot and cold spots that can make a home uncomfortable. We can also offer guidance when it’s time to upgrade a current system to a more energy-efficient one.

For a newly built home, we can plan, design and install a complete system. These systems take into account the square footage of the home, the floor plan and outside factors such as wind and solar.

NATE Certified Technicians

Looking for technicians that are North American Technical Excellence (NATE)-certified? Look no further than Paul’s Heating and Air Conditioning. Our technicians are qualified to service and repair all brands of heating and cooling equipment. As the heating air conditioning industry evolves with new technology, updated installation techniques and revised building codes; our technicians undergo frequent training so they can stay abreast of the changes. At Paul’s we have a broad selection of thermostats, controls, air-purifying products and ventilation options. We can create a customized system that fits the unique needs of each homeowner.

Best Heating Air Conditioning Company in Gwinnett & Walton Counties, GA

At Paul’s Heating & Air Conditioning, Inc., we appreciate our customers. Our goal is to build a personal relationship with each and every one of them. We promise to provide excellent workmanship and outstanding customer service at a reasonable price. We back up our pledge with a 100 percent customer satisfaction guarantee. Therefore we strive to excel in everything we do. Homeowners in the Walton and Gwinnett Counties and surrounding areas can be confident they are making the right choice when they select Paul’s Heating & Air Conditioning, Inc. as their service provider.  Contact us for all your heating and cooling needs.

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MAKE AN APPOINTMENT

Facebook Rating
5.0
Paul's Heating & Air, Inc.
5.0
Jessica Talley
2019-07-13T17:07:43+0000
We had our house built 6 years ago and our ac has never worked good. We had a warranty had them come look at it and they couldn’t find anything wrong. Every year call someone else, still nothing. Today our air went out and called Paul’s hearing and air and within 45 mins the on call tech figured out a major problem that has been there since our house was built ! A filter was crammed by the Evaporator cooler causing no air flow ! I cannot be happier and super impressed !! Thanks so much
Deborah Smith
2019-05-21T01:38:36+0000
I would highly recommend Paul's Heating & Air. We have been with them for 20 years. Every time we have called them they have been there for us and fixed the problem. We own a small family business and love supporting another family business! Paul and Chris are top notch, very thorough, and professional. I give them a 6 out of 5 stars!!!!
Tim Hennington
2018-09-17T18:14:43+0000
Paul’s Heating & Air was great!! They were super professional, they were timely, they cleaned up after themselves. They made sure everything was up and running. They helped explain all the different options we had to choose from and really made us feel at ease. We had several companies come by and give us quotes and Paul was the most thorough and knowledgeable. We couldn’t be happier with our new system!
Angie George Fowler
2018-08-10T17:21:27+0000
5 stars!! if you need any heating &air work done.. call these guy's.. they do great work and very friendly!!!!!!! Dustin and his partner does amazing work
Sarah Lee
2018-05-03T16:18:28+0000
We have been using Paul's Heating and Air in the Athens area for years. They not only handle our personal home but handle several rental properties for us and have help us out in several emergency situations. They are prompt, contentious, very competent and always a pleasure to work with. I would highly recommend Paul's Heating and Air for all your HVAC needs!
Dustin Coleman
2018-04-25T20:53:42+0000
Cari Roberts Malin
2016-07-07T02:29:53+0000
Love the people at Paul's Heating & Air! They came out on a holiday weekend and replaced our entire system in record time. I would recommend them to anyone.
Jamie Bennett
2014-12-09T20:33:01+0000
My family loves doing business with them, everyone is friendly and Chris is very knowledgable and answered all my questions about my A/C unit.
Shane Hutchins
2013-11-28T18:55:51+0000
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Google Rating
5.0
Paul's Heating & Air Inc
Paul's Heating & Air Inc
5.0
Michael T. Dudek
Michael T. Dudek
14:18 27 Mar 19
My experience with Paul's Heating & Air for the past year has been excellent. They are text book when it comes to customer service. They are professionals through & through. Their technicians are highly knowledgeable & skilled & incredibly thorough. They're fastidious in making sure they do it right the first time and making it right if they're not perfect which is rare for them not to be perfect. They take pride in their work. They want to do a great job and that positive, constructive, productive attitude shows. We recently had to replace an aging AC/Furnace unit (17 years old) and the installation of the new Carrier Performance Series was flawless and efficient. The technicians were focused & diligent making sure to dot every technical "i" and cross every technical "t." Also, even though Carrier can be a bit more expensive than some of the budget brands such as Goodman, Carrier and Paul's Heating & Air stand behind their product and their service. It's all about the installation & maintenance, so, with Paul's Heating & Air you not only get an excellent product in Carrier but you also get consummate professionals who know how to install the equipment properly & maintain it properly so you can get the most out of it for many, many years. If it isn't already obvious, I can't recommend Paul's Heating & Air enough. It's money well-spent — a great value for your hard-earned dollar.
Linda Anton
Linda Anton
12:30 23 Apr 19
I have always been pleased with the service provided by Paul's heating & air. Been doing business with them since 2007. They provide professional service and perform quality work.
Nicole
Nicole
01:34 04 May 19
Dustin was very knowledgeable, respectful, and arrived 15 minutes before the appointment time. His service was excellent. I wouldn't hesitate to use Paul's HVAC for any repair or replacement needs in the future.
Todd Smith
Todd Smith
18:20 04 Apr 19
Paul and his team did a great job installing a brand new HVAC system for my entire house! A reliable company that follows through!
Abby Helton
Abby Helton
19:59 13 Jan 19
I have always had excellent service from everyone at Paul’s Heating & Air! From Amanda and Marilyn in the office, to Paul, Chris, and all the guys in the field. They show up on time, are respectful of my home and do quality work for a fair price. If you need HVAC work done, you need to call Paul’s!
See All Reviews
powered by Google
presidents award
Google Rating
5.0
Paul's Heating & Air Inc
Paul's Heating & Air Inc
5.0
Michael T. Dudek
Michael T. Dudek
14:18 27 Mar 19
My experience with Paul's Heating & Air for the past year has been excellent. They are text book when it comes to customer service. They are professionals through & through. Their technicians are highly knowledgeable & skilled & incredibly thorough. They're fastidious in making sure they do it right the first time and making it right if they're not perfect which is rare for them not to be perfect. They take pride in their work. They want to do a great job and that positive, constructive, productive attitude shows. We recently had to replace an aging AC/Furnace unit (17 years old) and the installation of the new Carrier Performance Series was flawless and efficient. The technicians were focused & diligent making sure to dot every technical "i" and cross every technical "t." Also, even though Carrier can be a bit more expensive than some of the budget brands such as Goodman, Carrier and Paul's Heating & Air stand behind their product and their service. It's all about the installation & maintenance, so, with Paul's Heating & Air you not only get an excellent product in Carrier but you also get consummate professionals who know how to install the equipment properly & maintain it properly so you can get the most out of it for many, many years. If it isn't already obvious, I can't recommend Paul's Heating & Air enough. It's money well-spent — a great value for your hard-earned dollar.
Linda Anton
Linda Anton
12:30 23 Apr 19
I have always been pleased with the service provided by Paul's heating & air. Been doing business with them since 2007. They provide professional service and perform quality work.
Nicole
Nicole
01:34 04 May 19
Dustin was very knowledgeable, respectful, and arrived 15 minutes before the appointment time. His service was excellent. I wouldn't hesitate to use Paul's HVAC for any repair or replacement needs in the future.
Todd Smith
Todd Smith
18:20 04 Apr 19
Paul and his team did a great job installing a brand new HVAC system for my entire house! A reliable company that follows through!
Abby Helton
Abby Helton
19:59 13 Jan 19
I have always had excellent service from everyone at Paul’s Heating & Air! From Amanda and Marilyn in the office, to Paul, Chris, and all the guys in the field. They show up on time, are respectful of my home and do quality work for a fair price. If you need HVAC work done, you need to call Paul’s!
See All Reviews
powered by Google
Facebook Rating
5.0
Paul's Heating & Air, Inc.
Paul's Heating & Air, Inc.
5.0
Jessica Talley
Jessica Talley
2019-07-13T17:07:43+0000
We had our house built 6 years ago and our ac has never worked good. We had a warranty had them come look at it and they couldn’t find anything wrong. Every year call someone else, still nothing. Today our air went out and called Paul’s hearing and air and within 45 mins the on call tech figured out a major problem that has been there since our house was built ! A filter was crammed by the Evaporator cooler causing no air flow ! I cannot be happier and super impressed !! Thanks so much
Deborah Smith
Deborah Smith
2019-05-21T01:38:36+0000
I would highly recommend Paul's Heating & Air. We have been with them for 20 years. Every time we have called them they have been there for us and fixed the problem. We own a small family business and love supporting another family business! Paul and Chris are top notch, very thorough, and professional. I give them a 6 out of 5 stars!!!!
Tim Hennington
Tim Hennington
2018-09-17T18:14:43+0000
Paul’s Heating & Air was great!! They were super professional, they were timely, they cleaned up after themselves. They made sure everything was up and running. They helped explain all the different options we had to choose from and really made us feel at ease. We had several companies come by and give us quotes and Paul was the most thorough and knowledgeable. We couldn’t be happier with our new system!
Angie George Fowler
Angie George Fowler
2018-08-10T17:21:27+0000
5 stars!! if you need any heating &air work done.. call these guy's.. they do great work and very friendly!!!!!!! Dustin and his partner does amazing work
Sarah Lee
Sarah Lee
2018-05-03T16:18:28+0000
We have been using Paul's Heating and Air in the Athens area for years. They not only handle our personal home but handle several rental properties for us and have help us out in several emergency situations. They are prompt, contentious, very competent and always a pleasure to work with. I would highly recommend Paul's Heating and Air for all your HVAC needs!
Dustin Coleman
Dustin Coleman
2018-04-25T20:53:42+0000
Cari Roberts Malin
Cari Roberts Malin
2016-07-07T02:29:53+0000
Love the people at Paul's Heating & Air! They came out on a holiday weekend and replaced our entire system in record time. I would recommend them to anyone.
Jamie Bennett
Jamie Bennett
2014-12-09T20:33:01+0000
My family loves doing business with them, everyone is friendly and Chris is very knowledgable and answered all my questions about my A/C unit.
Shane Hutchins
Shane Hutchins
2013-11-28T18:55:51+0000
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  • Home
  • About
  • Services
  • Reviews
  • Contact
  • (770) 744-2658
  • Make An Appointment

Copyright © 2019 — Paul's Heating and Air • All rights reserved. • Georgia LIcense #CR006994

1622 Spring Hill Ct, Monroe, GA 30656 • Phone: (770) 744-2658


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