(770) 682-9003

Monroe, Georgia

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Paul's HVAC

Monroe, Georgia

Paul's HVAC

Monroe, Georgia

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(770) 682-9003

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Google Rating

4.9

Based on 114 reviews

Paul's Heating & Air Inc

4.9

review us on See all reviews

Rick Fletcher

1724857971

Scott Fowler, your technician was on time and did a fabulous job. He also explained to me everything he did and what steps I can take to help ensure my system functions as it should for a long time.

Haszaan Smith

1724730918

Outstanding Service from Scott Fowler at Paul’s Heating and AirI recently had the pleasure of working with Scott Fowler from Paul’s Heating and Air, and I couldn’t be more satisfied with the service he provided. Scott was incredibly professional, knowledgeable, and efficient throughout the entire process. He took the time to explain what needed to be done, answered all of my questions with patience, and ensured that the job was completed to the highest standard.Scott’s expertise and attention to detail were evident in the quality of his work. Not only did he address the issue with my HVAC system quickly, but he also offered valuable advice on how to maintain it going forward. It’s clear that he takes great pride in his work and genuinely cares about his customers.I highly recommend Scott Fowler and Paul’s Heating and Air for anyone in need of HVAC services. You can trust them to deliver excellent service every time.

Amos's Outdoor Adventures

1720233499

Scott was great! He Went above and beyond to help my family and I out so went didn’t sweat to death over the weekend. Thank you Scott for your hard work and dedication. I would also like to give a big thanks to Amanda for working with me on Scheduling the appointment. She was very helpful and understanding with my own work schedule and made thing happen. I will definitely be calling Paul’s Heating and Air from now on.

Lynn Sheats

1718993469

Before I contacted Paul's HVAC, I received multiple quotes from different companies. Chris from Paul's Heating & Air stood out with his professionalism and patience in explaining the issues with my HVAC unit. He also explained the different systems he was proposing and how they worked. I didn’t get the feeling he was trying to sell me something I didn't need. Additionally, when I left him a message, he immediately called back. After signing the contract with Paul’s Heating & Air, my upstairs unit started blowing warm air about two days before the installation date of the new system. I called Chris to inform him about the issue so he would have the parts when he arrived to install the new unit. Knowing he was extremely busy with other clients; I didn’t ask him if he could fix the problem before the install date of my new system. However, Chris called back immediately to let me know he was in the area and didn’t mind swinging by to fix the unit. He said it would be a quick fix and indeed it was. Chris demonstrated excellent customer service (which is rare these days), I was truly grateful and at that moment I knew I made the right decision by choosing Paul’s Heating & Air.Fast forward: When Chris, Scott, and Jim came out to install the new HVAC they covered my floors with a protective cover, explained the warranty, registration, and how to use the system. They were friendly, cheerful, very professional and demonstrated great teamwork. This was another sign that I made the right decision by choosing Paul’s Heating & Air.I highly recommend them.

Cindy Martinez

1718986813

Professional and very nice person Thank you Guy. Scott Fowler..

Kasey Lally

1718740662

Scott did a great job explaining the issues with our unit and getting our A/C back up!

Edward Schumacher

1718708953

Been very responsive all these years. Scott Fowler good guy

Robert Raimon

1717526731

Scott was great and knowledgeable. Great customer service! Prices are outrageous though as I was charged 500.00 to install less than 100.00 of products that took about 30 minutes to install. I have went to other vendors and the pricing is different(lower by 200.00 on average) to ensure I was giving this a fair assessment. So that is the only reason I will be no longer using them

trevi leon

1717144142

Scott was very thorough and helpful. Not only did he tell me there was not anything to fix he opened up my vents in my crawl space and made recommendations to help prevent future problems. He was friendly and chatted with my sister and I and he even wore shoe covers in the house. I would whole heartedly recommend this business.

RR Carson

1717085479

Had a great 1st experience using Paul’s for servicing of my 2 Daikin Fit Inverter systems.The price was very fair and the technician, Scott Fowler, was very knowledgeable about my systems. Scott pointed out a drainage flaw in my upstairs system which i will fix immediately. Thanks.

Mario Brewton

1716582292

Scott Fowler is a great worker and has great customer service 👍🏾👍🏾👍🏾

xJacarix

1710791407

I would definitely recommend Paul’s Heating & Air. Scott was very knowledgeable. I will be using their service in the near future for preventative maintenance needs.

paul

1710790955

I contracted with Paul's last August. This review is late because I had not realized the overcharge until another contractor finished servicing my unit today. Paul's charged me $280 per pound for refrigerant. I paid $125 per pound to the contractor today. Paul's charged me $470.59 per unit to "clean" two units (primarily spraying them down with my garden hose). The contractor today charged me $450 for all three units, including filters, resetting my two thermostats, and another $145 to replace a third thermostat. Total Paul's bill $1,811. Total bill today, $845, which included parts and install cost for a new thermostat.

Natalie Ramsey

1707845151

Scott was amazing! He explained what was going on with my unit so clearly and even gave a little science lesson. Maintenance was completed and the unit reset and we’re back to hearing our main floor! Super professional! Thank you for your service Scott!

John

1707313739

Lisa Guest

1705578465

Scott was great! He explained what was going on with my unit and options after a thorough inspection.I would highly recommend Paul's Heating & Air Inc

Teresa Corbin

1703108224

Tonya Acebo

1703000731

Scott Fowler was very courteous. He explained to me what was going on with our unit. I’m very satisfied.

Kim Hardenbrook

1702950367

Awesome Scott wouldn't recommend anyone else lovelove

sheela thomas

1702672582

Very courteous technicianHelpful too

Tony Vaz

1702410823

Fast response, friendly, courteous and reasonably priced. Safety conscious, checked for leaks before leaving. Very satisfied with service will definitely recommend to others.

Jody Hudson

1702127035

An employee lives in our neighborhood so we decided to try them.. he was rude & condescending. Cost was 20% higher than other companies nearby. And after seeing how the neighbor lives & treats neighbors, would never use or recommend them again.

Joe S

1701298162

I had Scott come out today to troubleshoot my heating system in my house. Scott was knowledgeable, patient and caring. He explained everything he was doing and I recommend him and Paul's Heating and Air!

George D Brothers

1699590501

Scott Fowler was very knowledgeable and friendly.I will use them again.They are. Lucky to have Scott on board

Curt Castle

1698242393

Scott was professional, friendly and very efficient. I was just going to pay for a one time service but after he came by and serviced our unit this morning I signed up for a yearly agreement

Aria Higginbottom

1697561699

Scott Fowler was a very big help! Was informative and told me upfront what my issues were.

Mildred Clemons

1696281454

Scott has serviced our home since 2013. He's very professional and he knows his job..The company is of good value..Always very good cleanup from job..He's very friendly and answered all my questions..we would recommend to our family and friends.

Yolanda Riggins 1013

1694548434

Scott was awesome very informative and a pleasure to have at my home

Anna Claire M

1693920650

Came out quickly, nice repair guy. Wanted $600 for a repair that the part costed $40 and about 20 minutes of time. We decided to do it ourselves.

Cindy Snyder

1693154931

Thanks for the prompt service on a Sunday!

Michael Roman

1692637748

Scott did a fantastic job!

Robert Hodge

1692295767

Technician came out and was on time. Checked outdoor condenser and cleaned it. Cleaned and checked operation of furnace. I always have a great experience with anyone from Paul's Heating & Air. I would recommend this company to anyone that needs their system serviced or replaced.

Dan Bieller

1691430394

Paul's HVAC Inc has provided excellent service and product to our home for 20 years. Their entire staff are professional, knowledgeable, qualified, courteous and conscientious. We consider them like family.

gail bruce

1691170796

Great service had a new unit put in six months ago and works great! Scott is a great guy!!

Joyce Addison

1690562645

Paul Smith

1690405665

Great experience will definitely use again

Sally Patacconi

1689703137

Pleased to have Scott here in my house. A good, honest person.

Emily Diaz

1689161515

Installed T connector to our gas line.

Byrd Family

1688662342

Debbie Morrell

1688587177

Chris Ethridge

1687964249

I have used Paul's for years, always with excellent results. This most recent experience was no different. In addition to regular maintenance, I had a specific problem with a duct and Anden was able to assess and alk me through potential causes and solutions with clear explanations. Highly recommended!

Rena Foskey

1687908340

Scott was amazing!!! So friendly!! He was so patient answering all our questions. He checked everything and made sure we knew about everything needing done. Because of his excellent service and suggestions we signed up for the annual maintenance program!

Robert Beshears

1687439090

Donovan Brown

1687216951

Scott was great! He was very thorough and took time to explain everything in detail to my wife.

Paul Ohara

1684762034

We bought a system from Paul’s Heating and Air a couple of years ago and have been using them ever sinceScott and Ander are the two maintenance guys that have come out to our house on numerous occasions and they have been awesomeAlways on time, always courteous and professional and just generally nice guysI would recommend them to anybody

Sharon Johnson

1684363574

Scott was very nice. He took the time to explain the problem and our options. Would highly recommend him.

Diane Thomas

1684274665

Expert Service!

Katherine Henry

1684166891

James Barker

1684166465

Tech was friendly, arrived early, polite, and very knowledgeable. I appreciate his honesty and directness. Great company. Very impressive!

wIllIam lewIs