My experience with Paul's Heating & Air for the past year has been excellent. They are text book when it comes to customer service. They are professionals through & through. Their technicians are highly knowledgeable & skilled & incredibly thorough. They're fastidious in making sure they do it right the first time and making it right if they're not perfect which is rare for them not to be perfect. They take pride in their work. They want to do a great job and that positive, constructive, productive attitude shows. We recently had to replace an aging AC/Furnace unit (17 years old) and the installation of the new Carrier Performance Series was flawless and efficient. The technicians were focused & diligent making sure to dot every technical "i" and cross every technical "t." Also, even though Carrier can be a bit more expensive than some of the budget brands such as Goodman, Carrier and Paul's Heating & Air stand behind their product and their service. It's all about the installation & maintenance, so, with Paul's Heating & Air you not only get an excellent product in Carrier but you also get consummate professionals who know how to install the equipment properly & maintain it properly so you can get the most out of it for many, many years. If it isn't already obvious, I can't recommend Paul's Heating & Air enough. It's money well-spent — a great value for your hard-earned dollar.
Dustin was very knowledgeable, respectful, and arrived 15 minutes before the appointment time. His service was excellent. I wouldn't hesitate to use Paul's HVAC for any repair or replacement needs in the future.
I have always had excellent service from everyone at Paul’s Heating & Air! From Amanda and Marilyn in the office, to Paul, Chris, and all the guys in the field. They show up on time, are respectful of my home and do quality work for a fair price. If you need HVAC work done, you need to call Paul’s!